Job Summary: We are seeking a hotel receptionist to manage reservations, provide personalized service, handle inquiries, resolve incidents, and coordinate with departments to ensure an exceptional guest experience. Key Highlights: 1. Warm and personalized guest service 2. Reservation management and inquiry handling 3. Interdepartmental coordination for an exceptional experience Job Description: **RESPONSIBILITIES:** \-Manage reservations and track check-in and check-out processes. \-Provide warm and personalized service to our guests. \-Handle inquiries, requests, and resolve incidents. \-Manage payments, billing, and cash reconciliation. \-Promote room sales and additional services. \-Submit requirements to Housekeeping and Laundry departments. \-Coordinate with various departments to ensure an exceptional experience. **REQUIREMENTS:** \-Customer service skills. \-Graduate or Bachelor's degree in Hotel Administration, Hospitality, Tourism, or related fields. \-Minimum 1 year of experience in front desk/reception. \-Flexibility to work rotating shifts. \-Full-time availability. \-Intermediate English proficiency. Salary: S/.1,400\.00 per month Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
