Description
Job Summary:
We are seeking a Technical Manager with experience in industrial maintenance to supervise facilities, manage technical reports, analyze KPIs, and evaluate customer satisfaction.
Key Highlights:
1. Committed to continuous improvement of individual and team work
2. Responsible for supervision of facilities and maintenance
3. Customer satisfaction evaluation for continuous improvement
We are looking for a Technical Manager who meets the following profile:
**Requirements:**
\- Technical or University Professional / Graduate or Bachelor in Electrical, Industrial, Electromechanical, Electronics Engineering, or related fields.
\- Studies and/or knowledge in Engineering or technical disciplines oriented toward industrial equipment maintenance.
\- Proficiency in Office Software (Word, Excel, PowerPoint at intermediate level).
\- Minimum 2 years of experience in this position or similar roles.
\- Committed to continuous improvement of individual and team work.
**Responsibilities:**
\- Review and advise on inspections for equipment installation, preventive and corrective maintenance.
\- Supervise and manage preparation of technical reports for customers and/or suppliers.
\- Develop, evaluate, and analyze KPIs related to service management and process control.
\- Review load schedules and technical specifications of equipment together with the Projects Department.
\- Evaluate customer satisfaction surveys to identify areas for improvement and incorporate them into the training plan.
\- Develop and evaluate technically required company forms (test protocols, inspection of equipment for installation or maintenance, work procedures, and any other applicable forms).
\- Responsible for tracking customer requirements and needs, and reporting them to Management.
\- Inspect areas or equipment at new customer sites to prepare an economic proposal for a maintenance plan.
**Benefits:**
\- Payments on the 15th and 30th of each month.
\- Birthday bonus.
\- Full social benefits.
\- Career development path.
\- Positive work environment.
**Working Hours:**
Monday to Friday: 8:00 AM to 6:00 PM.
Saturday: 9:00 AM to 12:00 PM (REMOTE).
**Competencies:**
* Organization and attention to detail.
* Effective communication and empathetic interpersonal skills.
* Proactivity and ability to work collaboratively in a team.
* Discretion and responsible handling of confidential information.
Salary: S/.2,500\.00 \- S/.3,000\.00 per month.
Work Location: On-site employment.