HOTEL OPERATIONS MANAGER

Description

Position Summary: Manage, supervise, and ensure the proper operation of hotel services, guaranteeing quality standards, comfort, and employee satisfaction. Key Responsibilities: 1. Supervise daily accommodation and general service operations. 2. Ensure compliance with quality, safety, and hygiene standards. 3. Address guest requests, complaints, or inquiries. * **Position:** Hotel Operations Manager * **Location:** Challhuahuacho, Apurímac, Peru * **Work Schedule:** 6x1 (six days of work followed by one day off) **2\. Position Objective** Manage, supervise, and ensure the proper operation of hotel services (accommodation, cleaning, and customer service), guaranteeing quality standards, comfort, and employee satisfaction. **3\. Key Responsibilities** * Supervise daily accommodation and general service operations. * Perform cleaning and maintenance of rooms, common areas, and sanitary facilities. * Monitor inventories of supplies, linens, cleaning products, and other items. * Ensure compliance with quality, safety, and hygiene standards. * Address guest requests, complaints, or inquiries. * Manage linen and textile handling, including receipt, control, and replenishment of clean garments. **Experience** * Minimum 1 year in similar positions. **Knowledge** * Hotel management and customer service. * Hygiene and safety regulations. * Microsoft Office (basic level) **Competencies** * Leadership and team management. * Organization and planning. * Effective communication. * Customer orientation. * Adaptability to remote locations. Employment Type: Full-time Salary: S/.1,500.00 \- S/.2,000.00 per month Work Location: On-site employment