Job Summary: We are seeking a Junior Team Supervisor to lead a sales team in a call center, optimizing results and developing strategies in a global and challenging environment. Key Highlights: 1. Opportunity for development in a challenging and multicultural environment 2. Leadership of sales teams with focus on goals and strategies 3. Continuous training with an educational scholarship from Proeduca Group We are **GLOBAL TIC**, a company specializing in services for the higher education sector and part of the **PROEDUCA Group**, an international benchmark in education. We offer you the opportunity to grow in a challenging, multicultural, continuously evolving environment with global reach. **We invite you to apply to join our community as a Junior Team Supervisor!** **What will be your responsibilities?** * Achieve sales targets through detailed monitoring of call center KPIs and database metrics. * Design and execute strategic plans to achieve sales and conversion goals. * Define database management strategies for active campaigns. * Generate detailed reports on call center KPIs, database metrics, and team performance. * Develop work plans to optimize team turnover, absenteeism, and adherence. * Motivate the team to achieve sales and productivity targets. * Conduct daily and weekly analyses of sales KPIs. * Lead strategic team meetings to set and review established objectives. **What are we looking for?** * Completed technical or university studies in Business Administration, Marketing, Communication Sciences, or related fields. * Minimum 2 years of experience leading call center sales teams. * Availability to work 100% onsite from Monday to Friday and Saturday mornings in San Isidro. * Knowledge of sales KPIs and database management in call center environments. * Familiarity with Salesforce and Power BI. * Intermediate/advanced proficiency in Microsoft Office. **What do we offer?** * Formal employment contract from day one. * Renewable contracts. * Educational scholarship of up to 80% for any educational program offered by Proeduca Group. * Full statutory benefits package (CTS, bonuses, family allowance). **Apply now and become part of the Global TIC family!** *We reaffirm our commitment to diversity, inclusion of persons with disabilities and people from diverse cultures, and gender equity. We guarantee equal opportunities.* Group Companies Management and Administrative Staff (PGA) Locations Lima \- Peru Employment Type Full-time Company UNIR \- International University of La Rioja
María García
Indeed · HR
María García
Indeed · HR
