Description
Job Summary:
We are seeking a Customer Service Assistant with experience in the healthcare sector to manage collections, register patient data, and coordinate patient care.
Key Highlights:
1. Experience in healthcare and customer service.
2. Formal employment with statutory benefits and a family health plan.
3. Being part of a solid, reputable, and growing company.
**REQUIREMENTS:**
* Completed or incomplete technical studies in secretarial work, bank teller, or related fields.
* Minimum one year of experience in the healthcare field.
* Availability to work in Independencia.
* Availability to work day and night shifts.
* Minimum six months of experience in customer service.
**RESPONSIBILITIES:**
* Verify that all required work materials are complete for performing duties.
* Open the cash drawer and deposit the daily fund received from Treasury.
* Accurately register and update patient data in the clinical system.
* Generate service orders for consultations, procedures, and other clinic services.
* Collect payments for consultations and procedures in cash or via POS.
* Coordinate with insurance coordinators to expedite patient care.
* Issue tickets, invoices, or receipts as requested by patients.
* Guide patients to their assigned consultation rooms and floors.
* Process patient refunds upon prior authorization from the Floor Coordinator.
* Close the cash drawer at the end of the shift.
* Deliver collected funds to Treasury with support from Security personnel.
* Rectify files returned by insurance companies or the Billing Department.
* Perform other duties assigned by the department head.
**BENEFITS:**
* Formal employment with all statutory benefits.
* San Pablo Family Health Plan with discounts and preferential rates.
* Being part of a solid, reputable, and growing company.
* Other corporate benefits.
* Profit-sharing.
Salary: S/.1,130\.00 \- S/.1,300\.00 per month
Workplace: On-site employment