Receptionist - Customer Service

Description

Job Summary: GMDent Clinic seeks a Receptionist with excellent customer service skills for patient reception, coordination, and administrative management at its Santa Beatriz branch. Key Highlights: 1. Friendly patient service and promotion of dental treatments. 2. Appointment scheduling, billing, and documentation with customer-oriented guidance. 3. Organization of clinical records and budget tracking. GMDent Clinic is seeking a Receptionist for its Santa Beatriz branch. **Responsibilities:** * Receiving and providing friendly service to patients. * Coordinating appointments with patients. * Actively promoting dental treatments and services. * Rescheduling appointments if doctors cancel or change their shifts. * Handling billing and documentary management required for proper patient care. * Providing patients with information about our services and guiding them through procedures for future visits. * Submitting daily: cash closing reports to the immediate supervisor and issued receipts to the Administration Department. * Cash handling and invoicing. * Organizing and updating clinical records. * Following up with patients to finalize budgets. **Requirements:** * Minimum 6 months of experience. * Excellent customer service skills, strong communication abilities, and a commercial attitude. * Proficiency in computer tools and digital scheduling systems. * Competencies: * Orderliness and maintenance of the workplace. * Customer orientation and service mindset. * Clear and courteous communication. * Organization and time management. * Teamwork and proactive attitude. * Empathy and professional personal appearance. **Working Hours:** Monday to Saturday 9:00 am to 8:00 pm. 1:00 pm to 3:00 pm \- Break **Address:** Jr. Teodoro Cárdenas 338 \- Santa Beatriz Salary: S/.1,100\.00 \- S/.1,300\.00 per month Workplace: On-site employment