INTERNAL PLATFORMS AND SYSTEMS TECHNICAL ANALYST

Description

Job Summary: The platform technical support specialist ensures the stability, performance, and operational continuity of internal systems, collaborating with development teams and proposing improvements. Key Highlights: 1. Ensure the stability and performance of internal platforms. 2. Collaborate with the development team for continuous improvements. 3. Efficiently diagnose and resolve technical incidents. **INTERNAL PLATFORMS AND SYSTEMS TECHNICAL ANALYST** **JOB DESCRIPTION**: The platform technical support specialist will be responsible for ensuring the stability, performance, and operational continuity of the company's internal systems. Responsibilities include platform maintenance and optimization, identification and correction of errors, code debugging, and database administration. Additionally, the role involves monitoring server and application logs, managing internal APIs, and configuring virtualized environments to ensure the efficiency of the technological ecosystem. The specialist will collaborate closely with the development team, documenting incidents and proposing improvements for the platform’s continuous evolution. **1\. Educational Level:** Technical or university graduate (Bachelor’s degree) in Systems Engineering, Computer Science, or related fields. **2\. Experience in:** · Intermediate-level Database Management (Mandatory) · Basic-level Virtualization and Cloud (Mandatory) · Intermediate-level Programming (Mandatory) · Basic-level Agile Methodologies (Desirable) **3\. Age:** Between 24 and 35 years old **SPECIALIZATIONS, COURSES, WORKSHOPS, DIPLOMAS OR OTHERS:** * Database Management * JavaScript (Node.js) Programming **PERSONAL COMPETENCIES (SOFT SKILLS):** * Teamwork * Effective communication * Time management * Adaptability * Continuous learning * Integrity * Commitment to security * Creative thinking * Problem solving **TECHNICAL COMPETENCIES (HARD SKILLS):** * Intermediate-level Database Management (Mandatory) * Basic-level Virtualization and Cloud (Mandatory) * Intermediate-level Programming (Mandatory) * Basic-level Agile Methodologies (Deseable) **MAIN RESPONSIBILITIES:** · Perform platform maintenance and optimization to ensure stability, performance, and operational continuity through code debugging and correction. · Manage and resolve internal tickets related to technical failures, system errors, and improvement requests, prioritizing based on impact to operations. · Diagnose and resolve platform incidents by analyzing root causes and applying efficient corrections to prevent future failures. · Administer and optimize MySQL databases, executing advanced queries while ensuring performance, integrity, and availability. · Monitor database performance, identifying improvement opportunities and applying adjustments to optimize functionality. · Develop, integrate, and manage internal APIs, ensuring correct implementation, stability, and compatibility with company systems. · Identify and fix platform bugs by analyzing error logs and generating long-term sustainable solutions. · Configure and administer virtualized environments, ensuring proper execution of processes and testing without affecting production environments. · Supervise and analyze server and application logs, identifying performance issues and generating technical reports for resolution. · Execute MySQL queries and data debugging to resolve database failures and guarantee information consistency. · Conduct and validate REST API tests using tools such as Postman to verify correct functionality and integration with other systems. · Collaborate with the development team by reporting recurring incidents, documenting applied solutions, and proposing platform improvements. **BENEFITS:** * Formal employment registration * Comprehensive health insurance * 15 days of vacation * Statutory life insurance * Positive work environment * Access to online courses * Training programs * Professional growth Employment type: Full-time Salary: S/.2,000.00 \- S/.2,500.00 per month Work format: Hybrid Schedule: On-site: Monday, Wednesday, and Friday, 9 AM to 7 PM / Remote: Tuesday and Thursday, 9 AM to 7 PM, and Saturdays, 9 AM to 12 PM Work location: Santiago de Surco Employment type: Full-time Salary: S/.2,000.00 \- S/.2,500.00 per month Work location: Regular travel required