Description
Job Summary:
We are seeking a Zonal Cleaning Supervisor to supervise staff, ensure quality standards, coordinate resources, and maintain communication with clients.
Key Responsibilities:
1. Supervision and coordination of cleaning staff
2. Ensuring quality standards and procedures
3. Customer communication and service
**Apply with us and join the GLOBAL SERVICES family**
**REQUIREMENTS:**
* Minimum **1 year of experience as a Zonal Supervisor in cleaning companies** (mandatory and certified).
* Valid national ID (DNI).
* Proficiency in Microsoft Office at user/intermediate level.
* Willingness to travel to assigned locations.
**RESPONSIBILITIES:**
* Supervise the performance of cleaning staff at assigned locations.
* Verify proper use of cleaning materials, supplies, equipment, and tools.
* Coordinate staffing coverage for absences, vacations, or other operational contingencies.
* Conduct site visits to ensure compliance with established quality standards and procedures.
* Maintain ongoing communication with clients to address service requests, inquiries, and incidents.
* Coordinate timely supply of cleaning materials and supplies for each location.
* Prepare attendance, incident, productivity, and service compliance reports.
* Train and reinforce staff on cleaning procedures, proper equipment usage, safety regulations, and customer service.
* Ensure compliance with Occupational Safety and Health (OSH) regulations, correct use of personal protective equipment (PPE), and company policies.
* Support onboarding of new staff by verifying their induction and adaptation to service requirements.
* Propose improvement actions to optimize service quality and continuity.
* Perform other duties inherent to the position as assigned by the immediate supervisor.
**Benefits:**
* Formal employment registration from the first day of work (MYPE Labor Regime).
* Market-competitive remuneration.
* Professional development opportunities and career progression based on performance.
* Excellent working environment.
* Monthly and timely salary payments.
***IMMEDIATE AVAILABILITY TO START WORK REQUIRED***
Employment Type: Full-time
Salary: S/.1,800.00 - S/.2,000.00 per month
Work Location: On-site employment