Description
Job Summary:
We are seeking a Collections Assistant to support collections and payment tracking, communication with associates, and administrative organization.
Key Responsibilities:
1. Support in collections management and payment follow-up
2. Communication and coordination with associates
3. Administrative organization and management
**Requirements:**
* Technical and/or university education, preferably in Administration or Accounting.
* Minimum 2 years of experience in similar positions.
* Customer service experience.
* Intermediate Excel (mandatory)
**Main Responsibilities:**
* Support validation and follow-up of bulk uploads in collection systems and actual charge entries.
* Record payments made by associates via platforms or bank collection systems to keep the collections system updated on a daily basis.
* Conduct communications and coordination with associates regarding unprocessed charges.
* Support collections follow-up by sending emails and making telephone calls, according to the list of delinquent associates.
* Support collections follow-up by drafting, issuing, and managing payment demand letters for associates in arrears.
* Manage dispatch of signed payment demand letters issued by responsible authorities (General Manager, Treasurer, or Secretary Director), depending on the associate's level of delinquency.
* Prepare and provide account statements upon request from associates.
* Support organization and management of shared digital files for the Collections Department.
* Assist in handling and routing incoming calls and emails, forwarding requests to the relevant department.
* Support organization by receiving, sorting, registering, and delivering correspondence sent to the Club’s administrative headquarters.
* Support maintenance and control of the office supplies inventory at the Club’s administrative headquarters.
* Other duties assigned by the Collections Coordination or the Administration and Finance Management.
**Working Hours:**
Monday to Friday: 8:00 AM to 5:30 PM
Saturday: 8:00 AM to 1:30 PM
Work Location: San Isidro
**Skills or Competencies:**
Personal Domain:
· Responsibility.
· Ability to listen and understand.
Professional Domain:
· Teamwork ability.
· Judgment and problem-solving ability.
· Level of commitment.
· Negotiation and communication skills at all levels.
**If your profile matches the requirements, don’t wait—apply now!**
Employment Type: Full-time
Salary: S/.1,200\.00 per month
Work Location: On-site employment