Customer Service

Description

Job Summary: We are seeking a Customer Service Representative (CSR) to provide end-user support in vehicle maintenance management and scheduling, with an administrative and operational focus. Key Highlights: 1. End-user support in vehicle maintenance management 2. Direct communication with customers to coordinate services 3. Recording and updating information in the system **Customer Service Representative (CSR) – Automotive Sector** **Work Location:** Independencia, Lima **Job Description:** We are looking for a **Customer Service Representative (CSR)** to provide end-user support for our client, focused on managing and scheduling maintenance for light vehicles and automobiles. This is an administrative position and part of the Operations department. **Main Responsibilities:** This role involves direct communication with end customers to coordinate and manage vehicle maintenance activities. Additionally, the incumbent must record and update information in the client’s main system to ensure proper service scheduling. Other related duties may be assigned based on operational needs. **Requirements:** Applicants must have completed secondary education and a minimum of 6 months’ experience in customer service, preferably in administrative or operational environments. Strong task prioritization, deadline adherence, and effective customer communication skills are essential. **Working Conditions:** Working hours: **Monday to Saturday, from 7:00 a.m. to 5:30 p.m.**, with a **one-hour lunch break**. Employment under the **MYPE – Small Business payroll regime**. **Benefits:** Base salary: S/1,200 Bonus: S/300 **Important Considerations:** Willingness to work overtime when required by operations. No police, judicial, or criminal records. Compliance with Occupational Safety and Health regulations to ensure a safe working environment. Employment Type: Full-time Salary: S/.1,500\.00 per month Work Location: On-site employment