Back Office Advisor – Retention Campaigns / Spain Energy Campaign / SJM

Description

Job Summary: We are seeking a Back Office Advisor to validate contracts, update the CRM, and prepare management reports, with experience in serving Spanish-speaking customers. Key Highlights: 1. Opportunity for professional development and career path. 2. Positive and proactive work environment. 3. Key role in contract validation and follow-up. We are **GEATEL TELECOM**, with over 13 years of experience in the market, providing call center services for telecommunications and **energy** to major global enterprises. We are currently looking for a **Back Office** Advisor with experience in validations or retention activities for **Spanish-speaking customers**. **REQUIREMENTS** * Minimum 1 year of experience in **Back Office** * Experience serving **Spanish-speaking customers** (mandatory) * Experience in **energy** campaigns (preferred) * Intermediate-level Excel skills (reports, filters, databases) * Strong writing and text comprehension skills * Proactive, organized, and results-oriented profile * Availability to work Monday to Friday, from 6:00 AM to 4:20 PM (weekends off) **RESPONSIBILITIES** * Preparation and submission of daily management reports * Contract validation and review of legal texts * Updating statuses in the CRM (internal system) * Monitoring contract activation * Quality control of information * Achievement of departmental goals **BENEFITS** * Competitive fixed salary \+ bonuses (paid biweekly and on time) * Work location: San Juan de Miraflores * Positive work environment * Career path Salary: S/.1,400\.00 \- S/.1,600\.00 per month Work location: On-site employment