Call Center Operator

Description

Position Summary: Coordinate and manage technical operations, including receiving requests, assigning staff, and tracking service delivery. Key Highlights: 1. Coordination and management of technical operations 2. Assertive communication skills and empathy 3. Job stability and a positive work environment At **Booster**, we are seeking top talent to join our technical operations team at our **Chorrillos** office. Requirements: * Reside in **Chorrillos** or neighboring districts (Surco, San Juan de Miraflores, Villa El Salvador, Barranco). * Technical or university studies (currently enrolled or graduated) in Administration, Communications, or related fields. * Proficiency in **Excel** and office tools. * Assertive communication skills, empathy, and ability to resolve requests promptly. * Availability for on-site work Monday through Friday (8:00 a.m. to 6:30 p.m.) and passive remote support for emergencies via WhatsApp. Responsibilities: * Receive and route customer calls or messages for service handling. * Coordinate and assign requests to field technical staff based on location. * Monitor real-time compliance with scheduled technical visits. * Record service interaction data in the system and generate consolidated daily reports. * Manage control of materials, transportation, and allowances for the technical team. We Offer: * Full payroll registration from day one, including all statutory benefits. * Job stability and a positive work environment. * Timely payments. *At Booster Group, we promote equal employment opportunities.* Work Location: On-site employment