Description
Job Summary:
We are seeking a Collections Assistant to manage follow-up, contact, and payment negotiations with clients, maintain an updated database, and coordinate with internal departments.
Key Responsibilities:
1. Contacting and negotiating with clients for collections management.
2. Coordinating with sales and accounting departments for reconciliation.
3. Preparing collections and overdue portfolio reports.
**Position:** Collections Assistant
**Main Responsibilities:**
* Perform daily accounts receivable follow-up.
* Contact clients via phone calls, WhatsApp, and email to manage collections.
* Send account statements, payment reminders, and payment confirmation documents.
* Record and update received payments in the system.
* Coordinate with sales and accounting departments for payment reconciliation.
* Prepare collections, overdue portfolio, and recovery indicator reports.
* Negotiate payment commitments with clients and follow up on agreed terms.
* Maintain an updated client database and payment history.
* Support documentation management related to collections.
**Requirements:**
* Graduate or final-year student in Administration, Accounting, Economics, or related fields.
* Minimum 1 year of experience in collections or customer service (preferred).
* Intermediate-level proficiency in Microsoft Excel.
* Strong communication, negotiation, and client-oriented skills.
* Ability to work under pressure and meet targets.
* Organized, responsible, and detail-oriented.
**Competencies:**
* Effective communication.
* Negotiation and persuasion.
* Organization and planning.
* Results orientation.
* Proactivity and commitment.
* Honesty and confidentiality in handling information.
CONTACT 982157508
Salary: S/.1,300.00 - S/.2,000.00 per month
Work Location: On-site employment