Commercial Assistant

Description

Job Summary: We are seeking an organized and proactive Commercial Assistant to support the sales department, contributing to commercial objectives and customer service. Key Highlights: 1. Comprehensive support to the commercial area 2. Customer follow-up, quotations, and business opportunities 3. Contribution to sales growth and customer satisfaction Commercial Assistant **Location:** Lima, Santa Anita **Work Mode:** On-site Job Description At SERWELL, we are looking for a Commercial Assistant to support the sales department and contribute to achieving the company’s commercial objectives. We seek an organized, proactive, and customer-oriented individual capable of managing quotations, commercial follow-up, and internal coordination. Responsibilities * Prepare and send quotations to customers. * Follow up on quotations and commercial opportunities. * Provide administrative support to the sales team. * Handle customer commercial inquiries via phone, email, and other channels. * Update and maintain the customer database. * Register and update information in the CRM or commercial system. * Coordinate with internal departments for order and delivery tracking. * Prepare commercial and sales follow-up reports. * Manage documentation required for commercial processes. * Coordinate meetings, visits, and activities of the commercial team. * Support commercial campaigns, events, and trade fairs. * Maintain constant communication with customers to ensure proper service. Requirements * Technical or university studies in Administration, Marketing, Business, or related fields. * Minimum 1 year of experience in commercial areas or customer service. * Proficiency in Microsoft Office, especially Excel. * CRM or commercial systems experience is desirable. * Excellent writing and communication skills. Competencies * Organization and planning. * Customer orientation. * Effective communication. * Proactivity. * Attention to detail. * Tracking and control capability. * Teamwork. Desirable * Experience in commercial, distribution, or import companies. * Knowledge of B2B sales processes. * Familiarity with commercial KPIs. Job Objective Provide comprehensive support to the commercial department, ensuring timely follow-up of customers, quotations, and business opportunities, thereby contributing to sales growth and customer satisfaction. Salary: S/.1,200\.00 \- S/.1,800\.00 per month Application Question(s): * Age * District of residence * Availability * Salary expectations Workplace: On-site employment