CONTACT CENTER

Description

Job Summary: We are seeking Contact Center Executives for prospecting, qualifying, and scheduling potential clients for residential/commercial projects. Key Highlights: 1. Customer prospecting and qualification-focused role. 2. CRM management and appointment coordination. 3. Career development within the real estate company. Job Description We are looking for **Contact Center Executives** focused on prospecting, qualifying, and scheduling potential clients for our portfolio of residential/commercial projects. Main Responsibilities * Make outbound calls to our registered and interested database. * Identify customer needs and recommend the property best suited to their profile. * Manage and update customer information in the CRM system. * Coordinate appointment schedules between customers and field sales advisors. Profile Requirements * **Experience:** Minimum 6 months in telephone customer service, collections, retention, or intangible sales. * **Skills:** Active listening, verbal fluency, high frustration tolerance, and objection handling. * **Education:** Completed technical/vocational diploma or bachelor’s degree, or currently pursuing/uncompleted university studies. * **Tools:** Basic/intermediate proficiency with digital tools; CRM experience is desirable. Benefits * Guaranteed monthly fixed salary. * Attractive commissions per confirmed appointment and per closed sale. * Statutory benefits from day one. * Career development plan within the real estate company. Salary: S/.1,300.00 - S/.1,500.00 per month Workplace: On-site employment