Job Summary: We are seeking Customer Service Advisors to provide information, handle complaints, and support class coordination in a dynamic environment. Key Highlights: 1. Help people and grow professionally. 2. Excellent work environment and motivated team. 3. Career path and growth opportunities. **FULL-TIME CUSTOMER SERVICE (100% IN-PERSON)** Do you enjoy helping people, are you proactive, and do you want to grow professionally in a young and dynamic environment? This is your opportunity! At **IBC Institute / CEPAL**, we are looking for **Customer Service Advisors** for our afternoon shift. **Your main responsibilities:** * Answer calls, emails, and chats from our customers. * Provide information about courses, diplomas, and the educational platform. * Handle complaints and coordinate solutions with other departments. * Support class scheduling and coordination. **Requirements:** * Completed high school (technical or university degree preferred). * Minimum 6 months of experience in customer service or call centers. * Proficiency in Office software and digital tools. * Clear communication, empathy, and customer orientation. **What we offer:** * **Fixed schedule:** Monday to Friday: 2:00 p.m. – 10:00 p.m. **\|** Sundays: 8:00 a.m. – 6:00 p.m. * **Days off:** Saturdays and holidays. * **Fixed salary:** S/ 1,400 **(Service Fee Receipt).** * Career path and growth opportunities. * Excellent work environment and motivated team. **If you want to learn, develop yourself, and join a team that values your talent… apply now and start your career with us!** Employment type: Full-time Salary: Up to S/.1,400\.00 per month Work location: On-site employment