Customer Service Teleoperator – Astara

Description

Job Summary: We are seeking Customer Service Teleoperators for automotive brands, responsible for resolving inquiries and scheduling appointments. Key Highlights: 1. Customer service for renowned brands such as Kia and Peugeot 2. Handling inquiries and appointment scheduling 3. Opportunity for multichannel customer support, including WhatsApp At 3eriza, we are looking for Customer Service Teleoperators to support the brands **Kia, Peugeot, Chery, and Mitsubishi**. **Responsibilities:** * Answer customer calls and resolve inquiries. * Schedule appointments for maintenance or inspections. * Record inquiries or complaints. * Provide WhatsApp support based on performance. **Requirements:** * Age between 18 and 50 years. * Minimum 3 months of experience in customer service. * Basic knowledge of Microsoft Office. * Basic computer skills. * Strong communication skills. * Availability for hybrid work (must have a laptop or PC, internet connection, and headphones for remote work). **Conditions:** * Fee-for-service payment * **Salary:** S/.1130 * **Variable bonus:** S/.300 * **Working hours:** Monday to Friday, 8:00 a.m. to 5:00 p.m. * Weekends off (Saturdays and Sundays) **Training:** * 3 days of theoretical training and 2 days of on-the-job training (OJT) * S/.20 per day attended * Payment issued upon completion of 1 month of service Employment type: Full-time Salary: Starting from S/.1,130\.00 per month Application questions: * Do you have a laptop/PC, internet connection, and headphones for working from home? * Is it feasible for you to work in Surquillo? (Only when in-person attendance is required) * Please provide your current phone number and WhatsApp number Work location: Hybrid, Surquillo, Lima