Intern

Description

Job Summary: Provide operational support in organizing, cleansing, and analyzing customer portfolio data, as well as generating reports and managing renewals, with a focus on continuous improvement. Key Highlights: 1. Key role in organizing and analyzing customer portfolio data. 2. Opportunity to contribute to the continuous improvement of internal processes. 3. Be part of a culture built on trust and collaboration. **Introduction** Welcome to Gallagher, a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing the right thing. We help our clients navigate complexity with confidence, empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job—you’ll find a culture rooted in trust, driven by collaboration, and sustained by the belief that we are better together. Whether you join us in a client service role, in our brokerage division, in our benefits and HR consulting division, or as part of our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s living the Gallagher Way. **Overview** Provide operational support to the department in organizing, cleansing, and analyzing the customer portfolio, as well as generating control reports, tracking tasks, and managing renewal activities. This role requires the ability to manage information accurately and systematically, and to actively contribute to the continuous improvement of internal processes. **How you'll make an impact** * Organize, update, and maintain customer portfolio data, ensuring order, consistency, and accuracy of information. * Prepare operational and tracking reports, including progress updates, pending items, and relevant alerts for departmental management. * Monitor and track internal activities (tasks, renewals, commitments, deliverables), maintaining visibility of deadlines and responsible parties. * Support renewal tracking by updating statuses, verifying information, and flagging deviations. * Monitor data derived from customer satisfaction surveys and client visits, supporting the activation of appropriate actions when required. * Participate in coordination and follow-up meetings, assisting in preparing reports, agreements, and control points. * Contribute to continuous improvement by identifying opportunities to optimize data organization and analysis. * Coordinate and maintain communication with internal departments to ensure accurate updates, validation, and traceability of information. **About you** * Experience: Minimum 6 months of experience working with management indicators and data organization. * Academic Background: University student from the 8th semester onward in Industrial Engineering, Systems Engineering, Business Administration, or related fields. * English: Advanced * Tools: Project tracking tools (Excel at intermediate-to-advanced level \- mandatory; Power BI \- mandatory). Familiarity or experience with collaborative digital tools such as SharePoint, Microsoft Teams, etc., is desirable, particularly for generating operational reports and controls, and for organizing and presenting data. * Competencies: Task organization and tracking, effective communication, clear writing, independent and team-based work, and proactive problem-solving orientation. This is your opportunity! Apply now and become part of Gallagher.