Legal Intake Assistant (CC)

Description

Job Summary: We are seeking an Intake & Administrative Assistant to serve as the first point of contact, managing client intake and providing administrative support and general coordination. Key Highlights: 1. First point of contact for prospective and current clients 2. Create a professional, empathetic, and trustworthy first impression 3. Fluent communication in Spanish and English **Intake \& Administrative Assistant** **Job Description** We are seeking an **Intake \& Administrative Assistant** to serve as the first point of contact for prospective and current clients. This role is critical in creating a professional, empathetic, and trustworthy first impression. The person in this position will be responsible for managing client intake, providing administrative support, and coordinating general office operations, ensuring a seamless and high-quality experience. **Responsibilities** **Client Intake \& Communication** * Answer incoming calls, emails, and messages professionally * Conduct intake interviews with accuracy and empathy * Communicate clearly and effectively in **Spanish and English** * Schedule consultations and manage calendars for attorneys and paralegals **Administrative Support** * Answer and route calls, ensuring proper message handling * Maintain organized filing systems (digital and physical) * Draft and send routine correspondence under supervision * Prepare, scan, and file legal documents * Assist in deadline tracking and case management **Office Coordination** * Support billing and payment processes * Provide general administrative support to the legal team * Keep calendars updated and inform the team of key dates **Requirements** * Language: **Fluent English and Spanish (spoken and written)** Experience: * 1\+ years in intake or administrative roles at **law firms** (U.S. experience is a plus) * Prior experience in **family law** is highly valued * Excellent customer service and professional handling of sensitive situations * Experience managing escalations * Strong organizational and time-management skills * High discretion and confidential handling of information \#marketing25 Job Type: Full-time Work Location: On-site employment