Operations Assistant

Description

Job Summary: We are seeking an organized and proactive Operations Assistant, a key liaison between the commercial and field teams to ensure the execution of B2B Facility Services with complete documentation. Key Highlights: 1. Peruvian growing Facility Services company 2. Culture of continuous improvement and collaborative work 3. Career path opportunity At **Grupo Ignova S.A.C.**, we seek: an organized, proactive individual with operational vision, capable of coordinating work between the commercial team and the field team, ensuring each service is delivered on time, in full compliance, and with all required documentation in order. We are a Peruvian **Facility Services** company specializing in B2B solutions for the retail, financial, food & beverage, and other sectors. A dynamic team operating under robust operational standards and a culture of continuous improvement. **WHAT WILL YOU DO IN THIS ROLE?** ✔ Prepare and update service schedules in coordination with the Commercial Executive and Site Supervisor ✔ Maintain up-to-date status of service tickets in the Notion system ✔ Manage and track service-related Work Orders (WOs) and Purchase Orders (POs) ✔ Manage client facility access permits, PETS, IPERC matrices, and SSOMA documents ✔ Register data in the SCTR request form and submit consolidated monthly account reports ✔ Coordinate with technical staff to collect photographs, acceptance certificates, and incident reports ✔ Prepare pre\-reports and technical reports for each service (before and after execution) ✔ Upload photographs, reports, and certificates to the Notion system, linking them to the corresponding commercial ticket ✔ Monitor field operations personnel in coordination with the Site Supervisor ✔ Provide ongoing support to the Commercial Executive in account management **PROFILE WE SEEK** → Bachelor’s degree or technical diploma in Administration, Industrial Engineering, Logistics, or Industrial Electricity → **Minimum 1 year of experience** in similar roles: planning, operations, or service coordination *(mandatory requirement)* → Intermediate proficiency in Microsoft Office → Basic knowledge of **Notion** (or willingness to learn it quickly) → Ability to manage multiple concurrent services without losing detail → Organized, meticulous individual with strong deadline orientation → Effective communication skills with commercial, technical, and client teams → Proactivity in anticipating issues and proposing solutions → Professional ethics and adaptability to operational changes **WHAT DO WE OFFER?** \- **Hybrid** work arrangement \- Working hours: Monday–Friday, 9am–6pm \| Saturdays, 9am–1pm \- Internal career path opportunities \- Excellent work environment and collaborative teamwork \- Culture of open and respectful communication \- Growing company with active operations across multiple sectors **IMPORTANT** This recruitment is exclusively for candidates who meet the described profile. If you lack experience in operational planning, service coordination, or document management, we kindly ask you to **refrain from applying**, as we will only contact candidates whose profiles match the requirements. **DO YOU IDENTIFY WITH THIS PROFILE?** Send your updated CV to mobando@gi.com.pe with the subject line: **"Operations Assistant"** Include your expected salary. Salary: S/.1,300\.00 \- S/.1,500\.00 per month Workplace: Hybrid, Miraflores, Lima