Receptionist - Patient Care

Description

Job Summary: We are seeking a receptionist with experience in the dental field, service-oriented, and possessing excellent communication skills to manage scheduling and deliver professional patient care. Key Highlights: 1. Proven experience in dental clinics or offices. 2. Warm and professional patient care across multiple channels. 3. Comprehensive management of the clinic's schedule and administrative tasks. We seek a receptionist with proven experience in the dental field, service-oriented, organized, and possessing excellent communication skills. The candidate will be responsible for providing warm and professional patient care, managing doctors' schedules, and contributing to the smooth operation of the clinic. **Requirements:** * Minimum 1 year of experience as a receptionist in dental clinics or offices. * Proficiency in schedule management and appointment booking. * Experience in face-to-face, telephone, and WhatsApp patient care. * Knowledge of dental treatments to provide basic information and guide patients. * Cash handling, collections, and issuance of payment receipts. * Proficiency in Microsoft Office and clinic management systems (preferred). * Excellent writing and spelling skills. * Ability to work under pressure and resolve situations with empathy and professionalism. **Competencies:** * Excellent patient interaction and service orientation. * Organization and attention to detail. * Proactivity and initiative. * Responsibility and punctuality. * Commercial skills for patient follow-up and appointment closure. * Teamwork and effective communication. * Professional personal appearance. **Main Responsibilities:** * Greet and guide patients. * Coordinate and confirm appointments. * Follow up with new patients and those undergoing treatment. * Manage calls, messages, and inquiries via WhatsApp. * Register patient information and maintain updated administrative records. * Handle collections and perform daily cash reconciliation. * Coordinate dentists' schedules and optimize consultation hours. * Support administrative tasks specific to the reception area. Salary: S/.838\.18 \- S/.1,990\.94 per month Workplace: On-site employment