Description
Job Summary:
We are seeking a professional to handle patient acquisition and retention, telephone and in-person customer service, service promotion, and appointment scheduling.
Key Highlights:
1. Experience in customer acquisition and service
2. Electronic scheduling management and daily cash reconciliation
3. Service promotion and patient follow-up
Requirements:
\-Technical degree (Administration, Secretarial Studies, or related fields).
\-Minimum 1 year of relevant experience.
\-Intermediate-level Office software proficiency.
\-Call center experience.
\-High sense of responsibility.
\-Punctuality with work and customers.
\-Availability to work in the **MIRAFLORES district**.
\-Competitive market-based salary.
Responsibilities:
.Capture and retain patients; promote current offers.
.Handle incoming calls; provide information to patients (email, WhatsApp, website, in person); and sell services.
.Conduct weekly follow-ups on patient service continuity, rescheduling, and payments.
.Perform daily cash reconciliation by verifying and confirming system-recorded income.
.Manage electronic scheduling.
.Other duties related to the position and assigned by the immediate supervisor.
\- Residence in Miraflores or adjacent districts (preferred).
Employment Type: Full-time
Salary: S/.1,400\.00 \- S/.1,600\.00 per month
Work Location: On-site employment