Remote Sales Advisor ⭐

Description

Job Summary: We are seeking a proactive, organized, and results-oriented Remote Sales Advisor to manage digital leads, provide customer service, and close sales. Key Highlights: 1. Manages digital leads and provides customer service. 2. Follows up on sales until closure. 3. Remote work with initial training. Job Description We are looking for a proactive, organized, and results-oriented individual to join our team as a Remote Sales Advisor. You will be responsible for managing leads generated from our digital campaigns, delivering excellent customer service, and following up until sale closure. Main Responsibilities * Promptly attend to and respond to all messages received via WhatsApp, Facebook, Instagram, and other digital channels. * Daily CRM management, keeping each customer's information up to date. * Follow up with leads to increase the closing rate. * Address inquiries regarding products, promotions, payment methods, and shipping. * Verify payment receipts before processing orders. * Accurately record orders in the system. * Coordinate with the operations team for order dispatch. * Follow up with pending customers and recover sales opportunities. * Maintain courteous, prompt, and customer-experience-focused service. * Achieve established sales targets and performance indicators. Requirements * Age: 18 to 25 years old * Minimum 1 year of experience in sales via WhatsApp, chat, or digital customer service. * CRM proficiency * Excellent writing and spelling skills. * Strong communication and negotiation abilities. * Experience with Meta Business Suite is a plus. * Basic knowledge of Excel or Google Sheets. * Personal computer and stable internet connection required. * Availability for remote work. Competencies * Customer orientation. * Organization and attention to detail. * Responsibility. * Proactivity. * Ability to work under performance metrics. * Aptitude for closing sales. Work Modality * Remote work (Home Office). * Full-time schedule. * Initial training on our products and processes. * Fixed salary \+ commissions based on achievement of targets. Work Location: Remote employment