Description
Job Summary:
We are seeking a committed and dynamic Commercial Supervisor to lead a team of commercial advisors and enhance results at V&V Teleservicios.
Key Responsibilities:
1. Lead and supervise a team of commercial advisors.
2. Implement commercial strategies to improve performance.
3. Provide continuous training and feedback to the team.
At **V\&V Teleservicios**, an authorized distributor of Claro Hogar, we are looking for a committed, dynamic, and goal-oriented Commercial Supervisor.
**Responsibilities:**
* Supervise and lead the team of commercial advisors.
* Monitor productivity and sales indicators.
* Provide continuous training, follow-up, and feedback to the team.
* Prepare management reports and track goal achievement.
* Implement commercial strategies to improve campaign results.
* Coordinate with relevant departments to ensure smooth operational execution.
**Requirements:**
* Minimum 2 years’ experience as a supervisor in telecommunications or call center campaigns.
* Experience in Claro Hogar campaigns (mandatory).
* Knowledge of Claro products and processes.
* Proficiency in Claro platforms and systems (SISACT, SGA, and related commercial platforms).
* Intermediate Excel skills.
* Leadership, organizational, and conflict-resolution abilities.
* Availability for on-site work.
**Competencies:**
* Leadership and team management.
* Results orientation.
* Effective communication.
* Proactivity and commitment.
* Ability to work under pressure.
**Schedule:** Monday to Saturday, 10:00 a.m. to 7:00 p.m. Fixed day off on Sundays.
**Compensation:** Starting salary from S/ 1,500, negotiable based on experience and interview evaluation.
**Work Location:** On-site – Los Olivos.
Join V\&V Teleservicios and become part of a continuously growing team!
Salary: S/.1,500\.00 \- S/.1,800\.00 per month
Work Location: On-site employment