Feasibility Manager - Lima

Description

Job Summary: Analyzes and manages resources for telecommunications services, validates infrastructure, and coordinates with departments to ensure operational quality and SLA compliance. Key Highlights: 1. Commitment to work quality and teamwork. 2. Flexibility and adaptability with a results-oriented approach. 3. Growth opportunities and career path. With over 14 years of experience in the telecommunications industry, our presence spans **Chile, Peru, and Colombia**, supported by extensive expertise in **installations and engineering**. We have established ourselves as a leading company in this sector, delivering comprehensive solutions to our clients. **Your main responsibilities will include:** * Analyzing and managing requests related to resource availability for telecommunications service delivery. * Validating network infrastructure resource availability using corporate platforms. * Executing assigned operational activities in accordance with established procedures and guidelines. * Recording and updating information on performed tasks in organizational systems. * Coordinating with involved departments to address operational requests and incidents. * Ensuring the quality and consistency of recorded information during task management. * Meeting response time requirements and established Service Level Agreements (SLAs). * Escalating cases requiring specialized validation or support in a timely manner. * Ensuring compliance with organizational policies, procedures, and quality standards. * Supporting operational continuity through efficient management of assigned resources and requirements. **What We Are Looking For:** * **Education:** Graduate/Bachelor's/Degree holder in Telecommunications Engineering, Electronics Engineering, Systems Engineering, or related fields. * **Experience:** Minimum **1** year of experience in activities corresponding to the requested service within telecommunications companies. * Basic knowledge of fiber-optic (FTTH) network infrastructure and service connection processes. * **Availability for on-site work** (Lima\-Surquillo), with rotating shifts within the hours of 7:00 AM to 8:30 PM (48 hrs/week), Monday through Sunday. **What We Value:** * Commitment to work quality * Teamwork * Flexibility and adaptability * Results orientation * Innovation and creativity **What We Offer:** * Formal employment with all statutory benefits (profit-sharing bonuses, CTS, vacation, ESSALUD, and Life Insurance Law coverage). * Certified training programs to enhance your skills. * Real growth opportunities and defined career paths. * Access to corporate agreements offering exclusive discounts. * Punctuality bonus * Productivity bonus * Mobility bonus