Job Summary: We are seeking a professional to manage and validate network infrastructure resources, carry out operational activities, and coordinate with relevant departments to ensure operational continuity and service quality in telecommunications. Key Highlights: 1. Commitment to work quality 2. Real growth opportunities and career path 3. Certified training programs to enhance your skills With over 14 years of experience in the telecommunications field, our presence spans **Chile, Peru, and Colombia**, supported by extensive expertise in **installations and engineering**. We have established ourselves as a leading company in this sector, delivering comprehensive solutions to our clients. **Your main responsibilities will include** * Analyzing and managing requests related to resource availability for telecommunications service delivery. * Validating network infrastructure resource availability via corporate platforms. * Executing assigned operational activities in accordance with established procedures and guidelines. * Recording and updating information on performed tasks within organizational systems. * Coordinating with involved departments to address operational requirements and incidents. * Ensuring the quality and consistency of recorded information during task execution. * Meeting response timeframes and established Service Level Agreements (SLAs). * Escalating cases requiring specialized validation or support in a timely manner. * Ensuring compliance with organizational policies, procedures, and quality standards. * Contributing to operational continuity through efficient management of assigned resources and requirements. **What We Are Looking For?** * **Education:** Graduate/Bachelor/Degree holder in Telecommunications Engineering, Electronics Engineering, Systems Engineering, or related fields. * **Experience:** Minimum **1** year of experience in activities corresponding to the requested service within telecommunications companies. * Basic knowledge of fiber-optic (FTTH) network infrastructure and service connection processes. * **Availability for on-site work** (Lima\-Surquillo), rotating shifts within the schedule of 7:00 AM to 8:30 PM (48 hrs/week), Monday through Sunday **What We Value?** * Commitment to work quality * Teamwork * Flexibility and adaptability * Results orientation * Innovation and creativity **What We Offer?** * Formal employment with all statutory benefits (profit-sharing bonuses, CTS, vacation, ESSALUD, and Life Insurance Law). * Certified training programs to enhance your skills. * Real growth opportunities and career path. * Access to corporate agreements offering exclusive discounts. * Punctuality bonus * Productivity bonus * Mobility bonus
María García
Indeed · HR
María García
Indeed · HR
