Job Summary: We are seeking a Collections Assistant to support payment processing, debt tracking, and communication with members, ensuring the collections system remains up to date. Key Highlights: 1. Key role in collections management and communication with members 2. Opportunity to apply Excel and customer service skills 3. Promotes teamwork and problem-solving **Requirements:** * Technical and/or university education, preferably in Administration or Accounting. * Minimum 2 years of experience in similar positions. * Experience in customer service. * Intermediate Excel (mandatory) **Main Responsibilities:** * Support validation and tracking of bulk uploads in collection systems and actual charge entries. * Record member payments made via platforms or bank collection systems to keep the collections system updated on a daily basis. * Conduct communications and coordination with members regarding unprocessed charges. * Support collections tracking by sending emails and making phone calls, according to the list of delinquent members. * Support collections tracking by drafting, issuing, and managing payment demand letters for members in arrears. * Manage dispatch of signed payment demand letters issued by responsible authorities (General Manager, Treasurer, or Secretary Director), depending on the member's level of delinquency. * Prepare and provide account statements upon member request. * Support organization and management of shared digital files for the Collections Department. * Support handling and routing incoming calls and emails, and forwarding requests to the relevant department. * Support organization by receiving, classifying, registering, and delivering correspondence sent to the Club's administrative headquarters. * Support maintenance and control of office supplies stock at the Club's administrative headquarters. * Other duties assigned by the Collections Coordination or the Administration and Finance Department Head. **Working Hours:** Monday to Friday: 8:00 AM to 5:30 PM Saturday: 8:00 AM to 1:30 PM Work Location: San Isidro **Skills or Competencies:** Personal Domain: · Responsibility. · Ability to listen and understand. Professional Domain: · Teamwork capability. · Judgment and problem-solving ability. · Level of commitment. · Negotiation and communication skills at all levels. **If your profile matches the requirements, don’t wait—apply now!** Employment Type: Full-time Salary: S/.1,200.00 per month Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
