Description
Job Summary:
We are seeking a proactive and organized Customer Service Assistant for our Glass Factory, who will serve customers and the production department with strong technical learning capability.
Key Highlights:
1. Key role in customer service and glass factory production.
2. Requires proactivity, organization, and technical learning ability.
3. Involves order processing, production control, and customer interaction.
We seek a proactive, highly organized individual with exceptional learning ability to assume the key customer service role at our Glass Factory.
This position carries high responsibility, as you will serve both our customers and the production department. If you are patient and possess the ability to quickly learn a technical field, we want to work with you!
Main Responsibilities:
* Direct public service: Receiving customers and meticulously capturing requirements (measurements, glass types, thicknesses, etc.).
* Preparing contracts and order forms with the customer's exact specifications.
* Issuing electronic payment receipts (receipts, invoices) and handling cash collection at the cashier.
* Production control and tracking: Meticulous recording and monitoring in order notebooks to verify job status and ensure timely factory dispatch.
What profile are we looking for?
* Learning ability: You must be willing and agile in learning the technical details of glass products.
* Patience and excellent customer service: Ability to calmly, courteously, and accurately serve demanding customers.
* Strong sense of order: It is essential to maintain strict order in order notebooks to prevent production errors or delays.
* Proactivity and commitment.
Salary: Starting from S/.1,200\.00 per month
Workplace: On-site employment