Receptionist - Customer Service

Description

Job Summary: We are seeking a Receptionist/Sales professional with experience in customer service to acquire and assist patients, manage appointment schedules, and perform daily cash reconciliation. Key Highlights: 1. Experience in customer service and healthcare service management. 2. Skills in patient acquisition and service promotion. 3. Management of medical appointment schedules and daily cash reconciliation. **Position: Receptionist/Sales** **Academic Qualifications:** * Technical or university studies in Administration, Secretarial Science, Executive Assistance, or related fields. * Customer service training or healthcare service management training is desirable. **Experience:** * Minimum 1 year of customer service experience, preferably in dental or medical clinics. * Knowledge of medical scheduling, clinical records, and billing. Requirements: \-Technical degree (Administration, Secretarial Science, or related). \-Minimum 1 year of experience. \-Intermediate-level Office software proficiency. \-Call center experience \-High sense of responsibility. \-Punctuality with work and customers. \-Availability to work in the **MIRAFLORES district** \-Competitive market salary Responsibilities: .Capture and re-engage patients; promote special offers .Handle incoming calls, provide information to patients (email, WhatsApp, website, in person), and sell services. .Conduct weekly follow-ups on patient service continuity, rescheduling, and payments. .Perform daily cash reconciliation by verifying and confirming system-recorded income. .Manage electronic appointment schedules. .Other duties related to the position and assigned by the immediate supervisor. \- Residence in Miraflores or neighboring districts (desirable). Employment Type: Indefinite-term Salary: S/.1,200\.00 \- S/.1,600\.00 per month Work Location: On-site employment