Description
Job Summary:
Handle, register, and classify technical requests and incidents; install and configure operating systems; perform equipment maintenance; and assist with local network and IP telephony connectivity.
Key Highlights:
1. Opportunity for learning and professional development.
2. Excellent working climate.
3. Participation in the organization's technology projects.
**Main Responsibilities**
* Handle, register, and classify technical requests and incidents in the ticketing platform.
* Install, configure, and update operating systems (Windows/Linux) and corporate software.
* Perform basic preventive and corrective maintenance on computers, laptops, and peripherals.
* Assist with configuration of access rights, corporate email accounts, and user account management.
* Support local network connectivity (cabling, Wi\-Fi) and IP telephony.
* Escalate complex issues to Level 2 support or infrastructure teams.
Requirements
* **Students in their final academic cycles or recent graduates of Systems Engineering and Computer Science, Software Engineering, Networks and Communications, or related fields.**
* Basic knowledge of electronics (desirable)
Benefits
* Formal employment with all statutory benefits.
* Opportunity for learning and professional development.
* Excellent working climate.
* Participation in the organization's technology projects.
* Intermediate knowledge of computer hardware and Windows operating systems.
* Basic understanding of networking (TCP/IP, structured cabling, router configuration).
* Key competencies: customer orientation, proactivity, assertive communication, and analytical ability.
Salary: Starting from S/.1,300\.00 per month
Workplace: On-site employment