Description
Job Summary:
We are seeking a technical service provider to support our after-sales operations, with experience in industrial equipment and customer service.
Key Highlights:
1. Growth opportunities in a multinational company
2. Ability to solve problems and handle customer complaints
3. Customer satisfaction and loyalty orientation
Job Description:
At Inducom, we are looking for a technical service provider to support our After-Sales department:
**We require:**
* Minimum **2 years** of experience in after-sales or **technical support** within the industrial sector.
* Experience with **pumping systems, industrial gearboxes, and motors.**
* Proficiency in **welding and assembling pump system bases.**
* CRM proficiency: Experience with Odoo or other management systems (Desirable).
**Skills:**
* Ability to solve problems and handle customer complaints.
* Excellent communication and interpersonal skills with customers.
* Orientation toward customer satisfaction and loyalty.
**Services Required:**
* Diagnostics and repairs of industrial equipment such as pumps (of various types), electric motors, gearboxes, etc.
* Coordination with commercial and technical departments for after-sales service delivery.
* Conducting on-site technical visits when external support is required.
* Issuing technical reports covering diagnostics, repairs, and functional testing.
**Service Conditions**
* Service location (engagement model based on time or per activity\-service)
* Evaluation for potential permanent employment.
* Growth opportunities within a multinational company operating in 4 Latin American countries and the United States.
Salary: S/.1,700\.00 \- S/.2,500\.00 per month
Application Question(s):
* Have you previously worked under a service leasing arrangement?
* What field of study did you pursue?
* What experience do you have with equipment similar to ours?
* What are your financial expectations as a service provider?
Work Location: On-site employment