Customer Technical Service Advisor

Description

Job Summary: We are seeking a Customer Technical Service Manager to handle service requests, assign service orders, and ensure compliance with procedures at a fiber-optic internet company. Key Highlights: 1. Belong to a prestigious organization with nationwide expansion. 2. Excellent work environment and career path. 3. Networking opportunity. Our client, a major Peruvian company expanding nationally and specializing in fiber-optic internet services, has entrusted us with the search for a **Customer Technical Service Manager** for its **San Miguel** office. What are the main responsibilities? * Manage technical service requests. * Assign service orders and coordinate with technical staff as required. * Ensure compliance with company-established procedures. What are we looking for? * Currently pursuing or completed undergraduate studies in Networks, Telecommunications, Electronics, Systems, or related fields. * Minimum 6 months of experience in similar positions. * Intermediate-level proficiency in MS Office and management applications. * A leadership-oriented, communicative, service-minded, dynamic, organized, and collaborative individual. What are the employment terms? * Full payroll with all statutory benefits. * Workplace located at an office in San Miguel. * Working hours: Monday to Saturday, from 09:00 to 18:00. * Competitive salary \+ bonuses. What benefits do we offer? * Excellent work environment. * Access to various corporate benefits. * Opportunity to join a prestigious organization with significant national expansion goals, a clear career path, and networking opportunities. Employment Type: Full-time Salary: Starting from S/.1,380\.00 per month Work Location: On-site employment