RCA MANAGER II

Description

Job Summary: We are seeking a professional to lead control audits, manage operational risks, and advise the commercial network, ensuring regulatory compliance and continuous improvement. Key Highlights: 1. Leadership in audits and operational risk control. 2. Advisory and training for office leaders. 3. Active participation in committees and gap management. **Do you want to develop your professional career?** BBVA is a global company with over 160 years of history, operating in more than 25 countries where we serve over 80 million customers. We are more than 121\.000 professionals working in multidisciplinary teams with diverse profiles, including finance specialists, legal experts, data scientists, developers, engineers, and designers. Our people make the difference in our success. **Contract Type:** Regular (Undefined) **What Are We Looking For?** Responsibilities: * Lead the execution of comprehensive visits and control audits across assigned branch networks, focusing on operational risk, and reviewing compliance with protocols, commercial guidelines, and internal regulations. * Prepare visit reports and document findings/gaps, ensuring validation of critical items with Divisional Directors and consolidation of executive reports (operational and commercial) supported by evidence and impact assessments. * Conduct periodic reviews (spot checks) and testing of critical processes (contracts, loan origination audio recordings, deposit acquisition, and services) to verify sales protocols, transparency, and regulatory adherence. * Participate in and ensure completion of the Commercial Network’s Risk & Control Self-Assessment (R&CSA), executing risk identification and evaluating the design and operation of control activities. * Advise office leaders within their division on implementing best practices and action plans for risk mitigation, ensuring gap closure through validation of supporting documentation and regularization measures. * Rigorously track operational losses recorded in the corporate tool (SIRO or others) within their scope of responsibility. * Manage, resolve, and promote the definitive closure of control gaps and weaknesses identified by Regulators, Internal Audit, External Audit, and the RCA itself, validating the supporting documentation for regularization measures within established deadlines. * Respond to commercial network inquiries regarding risks, operations, and regulations, acting as the trusted expert advisor and reference point for office leaders. * Review and collaborate with the RCA Head on continuous improvement of the mitigation environment for current commercial processes. * Assess inherent risk, propose target risk, and prioritize identified risks, determining which constitute critical risks for the network. * Determine residual risk for critical risks and enter risks, controls, indicators, and other required methodological information into the corporate management tool. * Communicate and escalate specific risks, controls, and indicators related to commercial initiatives not covered by the general mitigation framework. * Actively train and educate commercial branch professionals on the General Operational Risk Framework, ensuring proper onboarding and reinforcing methodological understanding across divisions. * Actively participate in Divisional Committees, presenting detected gaps, action plans, guidelines, and operational control tips on a monthly basis (and on demand). * Serve as the technical liaison and reference point to ensure integrity, accuracy, and proper functioning of information published on the control website, coordinating directly with the RCA Data and Methodology team. * Prepare and submit executive operational risk status reports addressed to Unit Heads and control bodies. * Identify and alert direct supervisors about risks detected in branches whose root cause originates from a centralized process, so that they may be formally escalated to the Central Office RCA team for resolution at headquarters. * Other duties assigned by leadership and promoting continuous improvement of the role. Requirements: * Bachelor's degree in Industrial Engineering, Business Administration, or related fields. * Minimum 6 years of experience performing similar functions, ideally in audit and consulting roles. * Availability to travel to districts in Central Lima, La Molina, Callao, and San Miguel for periodic visits according to the assigned division. **Responsible Banking** --------------------- Our responsible banking model **aims to build a more inclusive and sustainable society.** Because the future of finance is financing the future. We began with the spirit of helping others make the best financial decisions. That spirit remains today and drives us forward, prioritizing innovation and digital transformation, and making the opportunities of this new era accessible to all. **Diversity** -------------- At BBVA, we believe that having a **diverse team** makes us a better bank. For this reason, we **actively support diversity, inclusion, and equal opportunity**, regardless of race, gender, age, religion, sexual orientation, gender identity, gender expression, among others. We foster a collaborative and inclusive work environment that allows each person to show their best self. **Our Values** -------------------- **Our values define our identity** and serve as the driving force behind fulfilling our purpose, guiding all our actions and decisions. **Legal Requirements** If the position you are applying for is located outside the country where you currently reside, you may need to obtain a visa and/or work permit and/or residence permit, as well as comply with any other requirements mandated by local labor and immigration regulations or applicable professional regulations for the position in that country. In the event you are selected as the final candidate, BBVA may assist you with processing the corresponding permit/visa, with the understanding that if, for any reason (i.) the relevant visa and/or work permit and/or residence permit is not issued, or (ii.) any other requirements mandated by local labor and/or immigration and/or professional regulations applicable to the performance of the position in that country are not met, you will unfortunately be excluded from the position. Likewise, if you already hold a visa and/or work permit and/or residence permit for the respective country, please indicate this when applying for the position.