Garmin Smartwatch Technician Assistant

Description

Job Summary: We are seeking a technician to perform diagnosis, maintenance, and repair of Garmin smartwatches, ensuring high quality standards. Key Highlights: 1. Diagnosis and maintenance of Garmin smartwatches 2. Official technical training by the Garmin brand 3. Opportunity for professional development in watchmaking technology We are a company member of SWISS HOLDING AG. Since 1991, we have represented and distributed high-technology products in Peru and Bolivia targeting the automotive, mining, fishing, agricultural, marine, recreational, fitness, aerospace, and other markets. Among the main brands we currently represent and distribute are: Ancor, Attwood, Blue Sea, Cobra, Jabsco, Fusion, Garmin, GME, Quicksilver, Ritchie Navigation, Rule, Seachoice, Uflex, Shakespeare, Mercury Marine, Multiflex. We aim to continue incorporating more solutions for the Peruvian market. **Job Objective:** The primary objective is to perform diagnosis, maintenance, and repair of Garmin smartwatches, ensuring the highest standards of quality and functionality according to the manufacturer's official protocols. **Responsibilities:** * Diagnose hardware and software failures in Garmin smartwatches and sports watches. * Perform preventive and corrective maintenance, including replacement of authorized components such as displays, batteries, and sensors. * Conduct functional tests for GPS, connectivity, and sensors, validating synchronization with Garmin Connect. * Update and configure firmware strictly following the brand's guidelines. * Record diagnoses and results in the internal system and issue warranty technical reports. * Provide specialized technical support to the customer service department when required. * Meet service-level agreement (SLA) response times and established quality indicators. **Requirements:** * **Education:** Graduate in Electronics, Mechatronics, Telecommunications, or related fields. * **Experience:** Minimum 1 year of experience in technical service for electronic devices or wearables. (Preferred) * **Knowledge:** Hardware/firmware diagnosis and use of technical service tools. * **Competencies:** Attention to detail, technical precision, quality orientation, and capacity for continuous learning. * **Preferred:** Prior experience working with premium technology brands. **Benefits:** * Formal employment registration with all statutory benefits from day one. * Official technical training by the Garmin brand. * Opportunity for professional development within a leading company in the watchmaking and technology sector. * Pleasant work environment and specialized tools Salary: S/.1,200.00 - S/.1,400.00 per month Work Location: On-site employment