BackOffice Claims Analyst

Description

Job Summary: A leading technology-sector company is seeking a Claims Analyst to manage customer requests and analyze cases. Key Responsibilities: 1. Manage customer requirements for Telefónica 2. Analyze assigned cases within stipulated deadlines 3. Prepare letters and files related to management A leading technology-sector company requires candidates in their final academic cycles, or Technical or Technologist graduates in: Business Administration, Economics, Engineering, or related fields. We are seeking the best candidate to join our team as a Claims Analyst. Compensation: S/1,200 via payroll. Schedule: Monday to Friday. Work Modality: On-site Office Location: San Isidro, Lima Requirements: One year of experience managing all Telefónica customer requirements, ensuring compliance and resolution of all requests related to assigned service lines—including support and additional project services. Knowledge of: Customer Service, Office Software, CRM Tools. Proficiency in Microsoft Office (basic Excel, Word). Responsibilities: Handling customer requests within the claims process. Managing and verifying documents. Preparing letters and files related to management. Analyzing assigned cases within stipulated deadlines. · IMMEDIATE AVAILABILITY IS REQUIRED. -Requirements- Minimum Education: Technical Degree 1 year of experience