CALL FOR APPLICATIONS: VIRTUAL OPERATIONS ASSISTANT (AFTERNOON SHIFT)

Description

Job Summary: We are seeking an organized Operations Assistant with a passion for technology to provide technical support, student assistance, and platform management at an academic center. Key Highlights: 1. Live support and student assistance for operational inquiries 2. Management of platforms such as Zoom, Google Classroom, and YouTube 3. Use of AI and Canva to optimize administrative tasks and materials Are you highly organized, passionate about technology, and skilled in customer service? Join the Profe al Toque team! \* Work Mode: 100% Remote \* Schedule: Afternoon/Night Shift (starting at 4:00 p.m., including weekends as required by events) \* Industry: Academic Preparation Center What Will Be Your Responsibilities? \* Live Support: Create Zoom meeting rooms, redirect students, and provide real-time technical support. \* Student Assistance: Respond immediately to operational inquiries and questions via the Operations WhatsApp channel. \* Platform Management: Upload recordings to YouTube and maintain Google Classroom organization by date and topic. \* Materials and Schedules: Adapt materials and programs in Canva (insert institutional logos, standardize formats, and structure basic informational image templates), develop base schedules, and schedule events in Google Calendar. \* Live Events: Provide technical support and monitoring during webinars, mock exams, and live vocational assessments. Requirements: \* Minimum 6 months of experience in customer service or virtual operational support (preferably in the education sector). \* Operational proficiency with Artificial Intelligence (AI) tools to optimize writing, customer service, and daily administrative tasks. \* Operational-level Canva skills (creating images and adapting basic visual templates). \* Intermediate proficiency with Zoom, Google Calendar, Google Classroom, and Google Drive. \* A laptop/PC in excellent condition, headphones with microphone, and a stable high-speed internet connection. \* Impeccable organizational skills, excellent writing ability, and fast response time. How to Apply? Send your updated CV to: atencionalcliente@profealtoque.com.pe with the subject line: OPERATIONS ASSISTANT \- AFTERNOON. Apply now! Salary: S/.1\.00 \- S/.2\.00 per month Work Location: Remote position