Description
Position Summary:
We are seeking a Quality Intern for Telecommunications Operations, responsible for auditing work orders, validating documentation, monitoring key performance indicators, and improving operational processes.
Key Responsibilities:
1. Work order review and audit
2. Monitoring and control of management indicators
3. Identification of improvement opportunities
**QUALITY INTERN – OPERATIONS**
A leading telecommunications company is seeking a Quality Intern for its Operations area (Fiber Optic Provisioning and Maintenance).
**Work Location:**
San Isidro – Lima
**Work Modality:**
On-site
**Contract Type:**
Maternity leave coverage (3 to 4 months)
**Main Responsibilities:**
* Review and audit of installation and fault repair work orders.
* Validation of technical closures and proper documentation in the system.
* Monitoring and control of management indicators (SLA, rework, response times).
* Preparation and updating of Excel-based reports and indicators.
* Verification of compliance with operational procedures.
* Identification of improvement opportunities in provisioning and maintenance processes.
**Requirements:**
* Final-year student in Industrial Engineering, Telecommunications, Business Administration, or related fields.
* Intermediate-level Excel proficiency.
* Analytical ability and attention to detail.
* Basic knowledge of fiber optic operational processes is desirable.
**What We Offer:**
* Formal employment registration (MYPE payroll) from day one.
* Career development opportunities.
* Corporate benefits.
* Birthday benefit.
* Positive work environment.
Job Type: Internship
Contract Duration: 4 months
Salary: Starting at S/.1,400\.00 per month
Work Location: On-site employment