Description
Summary:
This role involves managing incidents, resolving problems, monitoring applications in production, performing minor fixes, and provisioning infrastructure using DevOps pipelines.
Highlights:
1. Focus on Production Environment and Application Monitoring
2. Involves Incident Management, Problem Management, and Debugging
3. Opportunity for Infra Provisioning using DevOps Pipeline (Terraform)
Job Description:
**Service Scope:**
* Incident Management \- Triage is in scope. Setting up the NOC bridge is the responsibility of the GMF NOC team and incase resolution warrants code fixes it will be hand\-off to GMF L3/L4 team.
* Problem Management / RCA
* Only Prod Environment is in Scope
* Application Monitoring of all components in Production
* Coordination between the team to resolve the issues
* Debugging of issue
* Minor fixes only in scope i.e. Configuration changes, updating credentials, Updating certificates
* Vulnerability Remediation \- Limited to running the DevOps Pipeline as per the standard remediation policy.
* Infra Provisioning using DevOps Pipeline (Terraform skills) as per the standard operating procedure.
**Staffing Requirement**
* Primary Skill \- Net, Azure, DevOps. Integration Services
Secondary Skill \- Familiarity with Vulnerability Remediation and Infra Provisioning.
**Extra Information:**
Intermediate: Typically 4\-10 years of experience, Quality deliverables, Guiding junior team mates,
Working on big projects/solutions minimal oversight or guidance