Call Center Assistant

Description

Job Summary: We are looking for service-oriented individuals with a positive attitude and eagerness to learn, to deliver an excellent experience to our students and visitors, with emphasis on communication and responsibility. Key Highlights: 1. No prior experience required; communication skills and responsibility are valued 2. Growth opportunities and career path 3. Ongoing training and development in customer service and leadership At AX Archery, we seek service-oriented individuals with a positive attitude and eagerness to learn. ***No prior experience is needed: we primarily value your communication skills, responsibility, and willingness to deliver an excellent experience to our students and visitors.*** **Work Mode:** Part-time – 24 hours per week **Compensation:** S/ 580 to S/ 600 **Schedule:** * Monday to Saturday: 9:00 AM to 6:00 PM **Your Responsibilities:** * Handle inquiries via phone calls, WhatsApp Business, and social media. * Guide prospective clients regarding our classes and services. * Contact and follow up with individuals interested in a trial class. * Schedule and confirm appointments in coordination with the commercial and sports teams. * Register and update prospect and student information in the CRM. * Support front desk operations, attendance registration, and equipment distribution as needed. * Perform other duties related to the position. **What We Are Looking For:** * Students in final semesters of Administration, Marketing, Psychology, Hospitality and Tourism, Physical Education, Sports Sciences, Industrial Engineering, or related fields. * Strong interpersonal and communication skills. * Service orientation, empathy, and customer focus. * Responsibility, positive attitude, and eagerness to learn. * Prior experience in customer service, sales, or call center roles is preferred but not mandatory. **What We Offer:** * Formal employment registration (payroll). * Additional bonuses. * Ongoing training and continuous mentoring. * Growth opportunities and career path. * Training in customer service, management, and leadership. * A dynamic work environment within the sports industry. Application Question(s): * What do you consider most important for delivering good customer service? * How would you build trust with a customer during a phone call? * Have you reviewed the schedule and salary, and do you agree with them? Work Location: On-site employment