Description
Summary:
This role involves providing technical pre-sales and post-sales support, acting as the main technical resource for sales calls, and assisting customers with networking solutions and technical issues.
Highlights:
1. Serve as the main technical resource on sales calls
2. Lead technical contact for identified accounts post-sales
3. Qualify sales leads from a technical standpoint
**Skills \& Qualifications**
* Field sales experience.
* Experience in technical/pre\-sales support as a sales or systems engineer
* Experience in **LAN/WAN/Internet** services administration
* Experience with Wireless technologies, deploying, supporting and doing site surveys.
* Solid understanding of Wireless Authentication technologies
* Exceptional understanding of **DNS** and **NFS, SMTP, HTTP, TCP/IP**
* Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti\-Virus.
* Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802\.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
* Experience with encryption and authentication technologies required
* Certifications: **CCIE, CISSP**
**Job duties and responsibilities:**
* Pre\-sales \- assistance in **qualifying sales lead** s from a technical standpoint.
* Sales calls \- be the **main technical resource** on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
* Conversant with **networking applications and solutions** .
* Post\-sales \- be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
* Provide assistance to identify customers with post\-sales training