Description
Job Summary:
This role manages customer service plans, ensures compliance with technical-commercial agreements, and optimizes operations by supervising field activities and leading the monitoring of chemical technologies.
Key Highlights:
1. Manages service plans and optimizes operations for customers
2. Supervises field activities and monitors chemical technologies
3. Prepares technical reports and manages measurement equipment
Field Engineer I
**Company Description**
-----------------------------
***Veolia \- Water Technologies \& Solutions (VWTS)*** *is a global leader in water recovery, treatment, and reuse. We design, supply, and operate a broad range of water systems: from water applications for food and beverage, biofuels, oil and gas, mining, and municipal sectors, to ultra-pure water for the microelectronics industry, complex wastewater treatment, and anaerobic digestion for biogas production. Our product portfolio includes customized equipment, membrane and ion exchange technologies, system commissioning and operation, and chemical treatment and monitoring services.*
**Job Description**
--------------------------
**Job Mission:**
The person in this position will be fully responsible for managing agreed-upon service plans with our customers, ensuring compliance with technical-commercial agreements and optimizing operations.
**Responsibilities:**
Supervise the implementation and execution of service plans agreed upon with customers.
Ensure achievement of metrics and objectives through tracking and reviewing KPIs.
Manage and review information associated with treatments.
Achieve delivery of offered services and identify potential business opportunities.
Execute supervision of field operators’ and field technicians’ activities related to laboratory analysis, field tasks, safety, and hygiene.
Design follow-up plans and execute the improvement plan jointly with the Account Manager.
Lead the monitoring of chemical technology application.
Organize and implement operational manuals at customer sites.
Prepare and issue technical reports and recommendations using Insight and automated reports.
Lead report generation in collaboration with the Site Manager.
Supervise tracking of statistics and parameters in Insight.
Ensure technical inspections of customer assets are conducted.
Execute chemical stock control and order generation.
Lead maintenance and management of electronic measurement equipment, including laboratory instruments, online meters, and chemical dosing systems.
Direct procurement of materials and/or services required to deliver excellent customer service.
**Requirements**
--------------
Education: Chemical and/or Petroleum Engineering graduate or nearing graduation
Advanced English
Experience: 2 years in similar positions
Know-how in analytical techniques and electro-mechanical maintenance
Driver’s license B2
Technical profile, customer-oriented, team player
Location: Talara
**Additional Information**
-------------------------
*At VEOLIA, we recognize that diverse teams make smarter decisions, deliver better results, and build a stronger society. We are an organization that promotes diversity and inclusion at all levels, and we are proud to be an equal opportunity employer for everyone. We offer challenging and purpose-driven careers, with competitive benefits and flexible work arrangements.*
**As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.**
**Job ID** REF36378D **Publication Date** 23/06/2025 **Location** Miraflores, Peru **Function** Operations / Operation \& Maintenance **Contract Type** Permanent