Description
Job Summary:
We are seeking a warm and empathetic individual to serve as the first point of contact with our customers, welcoming families and guiding them with clear, human-centered communication.
Key Highlights:
1. Role as the first point of contact with customers during sensitive moments
2. Scheduling appointments and human-centered communication
3. Development of soft skills and strong motivation for self-improvement
**Hostess / Customer Service**
We are seeking a warm and empathetic individual to serve as the first point of contact with our customers during a sensitive moment: saying goodbye to their pet. You will be responsible for welcoming families, guiding them through the process, scheduling appointments, and maintaining clear, human-centered communication at all times.
The most important factor for us is finding someone with well-developed soft skills (empathy, communication, emotional management) and genuine motivation for self-improvement.
**Requirements:**
* Excellent customer service skills and ability to handle emotionally charged situations with sensitivity
* Professional appearance and strong verbal communication skills
* Full-time availability
* Prior customer service experience preferred but not mandatory
Salary: Starting at S/.1,600\.00 per month
Work Location: On-site employment