Bilingual Agent

Description

Job Summary: Provide support and solutions to users with inquiries or issues regarding the service via phone calls, chats, and emails. Key Highlights: 1. Professional growth opportunities with Career Plan 2. Corporate University 3. Educational and corporate benefits for you and your family **REQUIREMENTS:** \- Valid CE or DNI. \- Minimum 3 months of experience in a call center or 6 months in face-to-face ATC (verifiable/certifiable). \- English language proficiency (B2 or higher). \- Availability to work shifts between 6:00 AM and 10:00 PM. \- Available locations: San Borja, San Isidro **RESPONSIBILITIES:** \- Provide support for any user inquiries or issues related to the service by delivering appropriate solutions to customers and investigating the root cause of problems through support channels: phone calls, chats, and emails. **BENEFITS:** \- Direct payroll enrollment with full statutory benefits from day one. \- Two days off per week (rotating). \- Professional growth opportunities with Career Plan starting from the sixth month. \- Corporate University. \- Educational and corporate benefits for you and your family. **SALARY:** 2350 **TEMPLATE:** 420 Job Type: Full-time Salary: S/.1,800\.00 \- S/.2,400\.00 per month Work Location: On-site employment