Collections Manager

Description

Job Summary: We are looking for individuals with leadership skills and initiative to support Peruvians in accessing more affordable financial products by conducting collections and debt negotiations. Key Highlights: 1. An innovative and dynamic company that values its employees' opinions. 2. Professional growth opportunities in an excellent work environment. 3. Focus on helping millions of Peruvians with financial products. Do you feel like just another number, and that your opinion is not taken into account? Then join tuKompa — an innovative and dynamic company that values and learns from each of its employees. At tuKompa, we focus on helping millions of Peruvians access more affordable financial products. To achieve this, we have developed a unique work environment in our modern offices in Santiago de Surco. We seek individuals with leadership skills, self-motivation, and the willingness to consistently go above and beyond to achieve the highest goals. A clear reflection of this professional commitment is having met or even exceeded your targets regarding contact volume and recoveries. Do you have experience in microcredit collections, SME or microenterprise loan collections? If you have over one year of experience in credit evaluation or telephone collections for institutions such as municipal savings banks, rural savings banks, finance companies, MiBanco, or Banco Azteca, and you are ready to take the next step in your career, this is your opportunity. We primarily focus on clients with overdue payments ranging from 0 to 30 days. Benefits we offer: * Formal employment contract * Competitive base salary + commissions based on your effort and performance * Excellent work environment * Extensive professional growth opportunities Work schedule: Monday to Saturday Other skills or experience we value: * Proficient computer skills * Punctuality and commitment * Experience managing difficult portfolios * Currently pursuing or recently completed studies * Willingness to assist with administrative tasks when needed Responsibilities and obligations: * Light collection calls * Preventive collection calls (3 days before due date) * Reactive collection calls (up to 30 days after due date) * Follow-up on customer payment promises * Loan negotiation for high-risk portfolios * Calls for accounts overdue by more than 30 days (up to 120 days overdue) * Debt negotiation with customers holding overdue debt Employment type: Full-time Salary: S/.1,600.00 – S/.2,400.00 per month Work location: On-site employment