Description
Position Summary:
We are seeking a trainer to onboard and train new advisors on mobile number portability for the Spanish market, with a focus on Yoigo/Vodafone and objection handling.
Key Responsibilities:
1. Train and coach new advisors on mobile number portability.
2. Handle the commercial pitch for bill-upgrade offers.
3. Provide on-the-job training (OJT) coaching and support for advisors.
**EXCLUSIVE REQUIREMENT — PROVEN EXPERIENCE AND EXPERTISE MANDATORY**
Candidates must demonstrate **prior, verifiable expertise** in the following areas:
* **Mobile number portability products for the Spanish market**, specifically **Yoigo and/or Vodafone**.
* **Commercial pitch for bill-upgrade offers**, including mastery of corresponding rebuttals.
**WORK SCHEDULE:**
* Monday to Friday, 7 AM to 3 PM
**Main Responsibilities**
* **Train cohorts of newly hired advisors joining the campaign.**
* Train advisors on the bill-upgrade pitch and on handling objections typical of Spanish customers.
* **Accompany advisors on the floor during their learning curve (OJT training).**
* Evaluate trainees’ performance and report progress to the supervisor.
**Desirable Qualifications:**
* **Specific experience with Yoigo or Vodafone.**
* Experience tracking conversion and quality metrics in outbound campaigns.
CALL ME AT 912 336 312
Salary: S/.1,500\.00 \- S/.2,500\.00 per month
Workplace: On-site employment