Cloud Support Analyst | AWS & Kubernetes

Description

Job Summary: We are seeking a Cloud Support Analyst for banking sector projects, providing operational support on AWS, Azure, and Kubernetes platforms. Key Highlights: 1. Cloud platform operational support 2. Incident handling and resolution 3. Continuous learning and professional growth path Cloud Support Analyst \| AWS \& Kubernetes Full Job Description At Synopsis S.A., we are looking for a Cloud Support Analyst for banking sector projects, delivering operational support on AWS, Azure, and Kubernetes platforms. We seek candidates with experience in technical support, IT operations, or help desk roles, along with knowledge of cloud technologies and technical troubleshooting. Location: Lima, Peru Hybrid mode (twice per week) Full payroll benefits Requirements: * Experience in technical support, help desk, or IT operations * Knowledge of AWS and/or Azure * Basic proficiency with AWS CLI or Azure CLI * Experience working with Kubernetes * Proficiency with kubectl get, describe, and logs * Knowledge of Pods, Deployments, and Services * Experience in technical troubleshooting * Ticket management and tracking Desirable: * Bash, PowerShell, or Python * ServiceNow, Jira, or CA Service Desk * Basic cloud networking * Entry-level cloud certifications Responsibilities: * Cloud platform operational support * Incident handling and resolution * Basic Kubernetes support * Monitoring and troubleshooting * Ticket management and technical escalation * Communication with end users and internal teams Benefits: * Banking sector projects * Continuous learning * Professional growth path * EPS \+ Oncology Insurance * Benefits compliant with local labor law Send CV to: frponce@synopsis.ws \+ salary expectations Application Question(s): * Please state your salary expectations * How many years of experience do you have managing Kubernetes? * How many years of experience do you have managing AWS? Work Location: Hybrid in San Isidro, Lima