Field Force Executive

Description

Position Summary: Coordinate, manage, and control technical, operational, and personnel resources for strategic partners, preparing reports and participating in audits and meetings. Key Responsibilities: 1. Coordination and management of technical resources for planned operations. 2. Operational monitoring and control of strategic partners in the field. 3. Participation in process improvement and incident resolution. **Job Description** ---------------------- Are you driven to collaborate, challenge yourself, and grow with purpose? Discover the challenges awaiting you as a Field Force Executive. * Coordinate with strategic partners on the availability of technical resources for planned operations. * Manage the creation of accounts, codes, and access credentials for certified field force personnel. * Monitor the operational status of strategic partners’ mobile units in the field. * Prepare periodic operational control and monitoring reports for Management and the Control Tower. * Track compliance with fleet and personnel branding standards set for strategic partners. * Collect field-identified information and incidents to support operational audit generation. * Implement and monitor support and escalation protocols for field technicians. * Participate in departmental working meetings to review status, identify issues, and propose process improvements. **Candidate Requirements** -------------------------- * Completed university degree in: Industrial Engineering, Telecommunications Engineering, Electronics Engineering, Systems Engineering, or Network Engineering. * Intermediate level of English. * Intermediate proficiency in Microsoft Office. * Intermediate proficiency in Power BI. **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to this position. 2\. Check your email. 3\. Log in to Aira and respond to the requested questions and/or assessments. If your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are Entel, a leading telecommunications and technology company in Latin America, with over 60 years of industry experience. We operate in Chile and Peru, focusing on delivering solutions that connect people, businesses, and organizations through mobile and fixed-network services — including data, IT integration, internet, local and long-distance telephony, among others. Since entering Peru in 2013, we have championed an innovative business proposition and a customer-centric approach as our core purpose. **Our Benefits** ----------------------- * Company-provided mobile phone * Flexible working hours * Health insurance * Wellness activities * Training programs and courses * Product discounts * Free parking