Job Summary: Supervises and coordinates real-time operations, manages incidents, and prepares reports to ensure service continuity and operational decision-making. Key Highlights: 1. Training in monitoring, incident management, and operational coordination. 2. Growth opportunities and career path. 3. Continuous training. Monitor, coordinate, and supervise real-time operations, ensuring compliance with operational sequences, timely incident response, and service continuity through monitoring of control systems and communication channels. Main Responsibilities Control center duties are performed only on Saturdays from 2:00 PM to 10:00 PM; Monday to Saturday operational control assistant * Real-time monitoring: Supervise operational flow via tracking platforms (GPS, management systems, CCTV cameras, or internal software) – Saturdays only, 2:00 PM – 10:00 PM * Incident management: Identify, record, and escalate deviations, delays, or emergencies immediately per established protocols – Saturdays only, 2:00 PM – 10:00 PM * Operational coordination: Maintain smooth and constant communication with field staff, drivers, supervisors, and customers – Saturdays only, 2:00 PM – 10:00 PM * Report preparation: Record events in the operational logbook and draft daily performance reports, key performance indicators (KPIs), and incident reports. * Administrative support: Consolidate route, shift, or inventory data to support decision-making within the Operations department. Profile Requirements * Academic background: Technical degree in Computing or related fields. * No experience required—we provide training. * Technical knowledge: o Intermediate-level Microsoft Excel proficiency o Technical writing and incident report preparation. * Key skills: High concentration ability, assertive communication, tolerance for working under pressure, and attention to detail. * Availability: Flexibility to work full-time shifts and compensated overtime, remuneration in accordance with applicable law. * Benefits: o Formal employment registration with all statutory benefits from day one. o Growth opportunities and career path. o Continuous training. Salary: Starting at S/.1,130\.00 per month Workplace: On-site employment
María García
Indeed · HR
María García
Indeed · HR
