Technical Support Assistant

Description

Job Summary: We are seeking a Technical Support Assistant to perform equipment and network maintenance and configuration, and user support at a Peruvian fuel company. Key Responsibilities: 1. Preventive and corrective equipment maintenance 2. Server and network solution configuration 3. Effective support for staff and users A Peruvian fuel sales company is currently seeking: TECHNICAL SUPPORT ASSISTANT REQUIREMENTS: \- Completed technical or university-level studies in Information Technology or related fields qualifying the candidate for support functions. \- Experience in server configuration \- Experience in network solution configuration \- Proficiency in Microsoft Excel (intermediate to advanced) \- Minimum 2 years of experience as a technical support specialist RESPONSIBILITIES: \- Preventive and corrective maintenance of all equipment \- Physical inventory control and control of all systems \- Configuration and registration of the Biometric Clock for attendance tracking \- Configuration, cleaning, and maintenance of computers and projectors in good working condition \- Operation of security cameras \- Prompt and effective assistance to all staff requesting support \- Compliance with organizational policies and core values \- Management and execution of network and telephony installation tasks (network equipment configuration, cabling installation, etc.) \- User support for Internet tools, office software, and company-specific software \- Timely support and response to supervisor requests \- Prompt handling and response to user requests (via phone, chat, email, or helpdesk web portal) \- Proper maintenance and control of all institutional technological resources \- Preparation and documentation of technical support reports BENEFITS: \- Formal payroll from day one, including all statutory benefits \- Working hours: Monday to Friday, 9:00 AM–6:00 PM; Saturdays, 9:00 AM–1:00 PM \- Career development path \- Market-competitive remuneration Salary: S/.1,500\.00 \- S/.1,700\.00 per month Employment Type: Full-time Compensation: S/.1,500\.00 \- S/.1,700\.00 per month Work Location: On-site employment