Technical Support Assistant

Description

Job Summary: We are seeking a Technical Support Assistant to perform preventive and corrective maintenance, manage inventories, configure equipment and networks, and support users with tools and systems. Key Responsibilities: 1. Equipment and system maintenance 2. Network and server configuration 3. User support and assistance Peruvian company engaged in fuel sales is looking for: TECHNICAL SUPPORT ASSISTANT REQUIREMENTS: \- Completed technical or university-level studies in Information Technology or related fields qualifying the candidate for support functions. \- Experience in server configuration. \- Experience in network solution configuration. \- Proficiency in Microsoft Excel (intermediate to advanced). \- Minimum 2 years of experience as a technical support specialist. RESPONSIBILITIES: \- Preventive and corrective maintenance of all equipment. \- Physical inventory control and control of all systems. \- Configuration and registration of the biometric clock for attendance tracking. \- Configuration, cleaning, and maintenance of computer equipment and projectors in good working condition. \- Operation of security cameras. \- Prompt and effective assistance to all staff requesting support. \- Compliance with organizational policies and values. \- Management and execution of network and telephony installation tasks (network equipment configuration, cabling installation, etc.). \- User support in using Internet tools, office software, company-specific software, etc. \- Timely support and assistance to supervisor requests. \- Prompt response to user requests (via telephone, chat, email, helpdesk web portal) and service requests. \- Maintenance and proper control of all institutional technological resources. \- Preparation and documentation of technical support reports. BENEFITS: \- Formal payroll from day one, including all statutory benefits. \- Working hours: Monday to Friday, 9:00 AM to 6:00 PM; Saturdays, 9:00 AM to 1:00 PM. \- Career development path. \- Market-competitive remuneration. Salary: S/.1,500\.00 \- S/.1,700\.00 per month Employment type: Full-time Compensation: S/.1,500\.00 \- S/.1,700\.00 per month Work location: On-site employment