Commercial Assistant - Reception

Description

Job Summary: We are seeking a Commercial Assistant and Receptionist to provide professional customer service and administrative support to the commercial department of a mining machinery company. Key Highlights: 1. Opportunities for learning and professional development. 2. Joining a company experiencing continuous growth. 3. An excellent work environment and ongoing training. At **IBC ASIA PACIFIC S.A.C.**, a company specializing in the marketing and support of underground mining machinery, we are currently looking for a **Commercial Assistant and Receptionist**, who will be responsible for delivering exceptional service to our customers and supporting the company's commercial operations. **Job Objective** To provide professional service to customers, suppliers, and visitors, as well as administrative and operational support to the commercial department, ensuring efficient information management and contributing to the achievement of commercial objectives. **Main Responsibilities** * Provide in-person, telephone, and virtual assistance to customers and suppliers. * Receive and route phone calls and visitor inquiries. * Prepare and send commercial quotations. * Follow up on quotations and sales opportunities. * Coordinate meetings between customers and commercial executives. * Register and update customer and prospect information. * Manage receipt of purchase orders and commercial documentation. * Coordinate with Logistics, Credit & Collections, and After-Sales departments to track operations. * Prepare commercial reports and maintain updated document archives. * Support the organization of meetings, events, and commercial activities. * Maintain courteous and customer-oriented service at all times. **Requirements** **Academic Background** Graduate, Bachelor’s, or Technical degree in Administration, Marketing, International Business, Commercial Engineering, Economics, or related fields. **Experience** * Minimum of **6 months** in commercial support, customer service, internal sales, or reception roles. * Preferred experience in industrial, mining, heavy machinery, or B2B sector companies. **Knowledge** * Intermediate-level proficiency in Microsoft Office (Excel, Word, Outlook). * Quotation preparation and commercial follow-up. * CRM system usage (preferred). * Customer service. * Drafting of commercial documents. * Document management. **Competencies** * Excellent verbal and written communication skills. * High level of organization. * Proactivity and initiative. * Customer orientation. * Ability to work under pressure. * Task tracking and control. * Teamwork. * Professional personal appearance. * Responsibility and confidentiality. **We Offer** * Joining a company experiencing continuous growth. * An excellent work environment. * Opportunities for learning and professional development. * Ongoing training. * Career progression based on performance. * Participation in high-impact commercial projects. Salary: S/.1,300\.00 \- S/.1,753\.18 per month Application Questions: * Are you available to start immediately? * What is your salary expectation? * Current mobile phone number Work Location: On-site employment